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Student dies after being told 'you sound like you're feeling a bit sorry for yourself' by NHS 111
18.01.2023 - 14:03 / dailyrecord.co.uk
A student died after being told "you sound like you're feeling a bit sorry for yourself" by NHS 111. David Nash, 26, passed away following four "shambolic" calls with NHS 111 after needing an urgent in-person consultation with a healthcare professional.
An inquest into his death heard that the 26-year-old had four over-the-phone consultations with a healthcare staff at a Leeds GP practice over a 19-day period in October and November 2020. The Mirror reports that Mr Nash's condition rapidly declined after his last consultation on November 2.
A West Yorkshire court heard earlier this week that he was taken to hospital by ambulance after a number of calls to NHS 111, but sadly died on November 4, 2020. It was later discovered that his death was caused by a serious bacterial infection, mastoiditis, in his ear which caused an abscess on his brain.
Abigail Combes, assistant coroner, read a statement from GP expert Alastair Bint during the inquest. Dr Bint had told the hearing in Wakefield that a nurse should have organised an urgent in-patient appointment after Mr Nash’s fourth phone consultation.
However, the doctor did not take aim at the remote nature of Mr Nash's first three consultations. But he admitted that a face-to-face appointment with Lynne White, an advanced nurse practitioner, could have led to live-saving hospital admission.
In her evidence read to the court, Lynne White told Mr Nash: “You're sounding like you're feeling a bit sorry for yourself, are you feeling a bit rotten.” The nurse insisted that she was simply reflecting that the patient seemed unwell, and wasn’t being dismissive.
Dr Bint claims that the symptoms the 26-year-old presented including fever, neck stiffness and night-time headaches were "red flags".
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