A Scots couple who had to drive from London to Edinburgh after their flight was cancelled have been denied compensation.
12.07.2023 - 03:55 / dailyrecord.co.uk
A woman claims she was left bald and covered in painful blisters after paying £1300 for botched hair extensions at a Scots salon.
Shauna Higgins, 24, suffered medically induced hair loss and booked an appointment at Oh So Gorgeous hairdressers, in Dundee, to boost her confidence.
She forked out for mesh integration hair extensions on December 16, 2022, with salon owner Mandy Collins, who advertises as a hair loss specialist and award winning stylist.
The process sees hair extensions integrated with a customer's own hair and connected to a mesh hairpiece placed at the root of the hair.
Despite handing over £1300 in cash, Shauna claims the extensions and her own hair began to fall out and left her bald within four weeks.
She told the Record: "Mandy was meant to be qualified and the best at what she does.
"She was confident she could fit the hair extensions and took £1,300 up front in cash.
"As soon as the hair extensions were in, problems started.
"The hair piece only covered half of my head. When I complained Mandy told me I needed more rows of extensions fitted, which I had done.
"I could still see the mesh visibly through my own hair. On January 4, she charged me another £50 to "fix" it with a different installation method to give me fuller coverage.
"Less than a week later the mesh hairpiece and extensions were loose and hanging onto my head by two or three strands of hair. It started pulling at my scalp due to the weight of all the extensions."
Over the next two weeks Shauna's scalp began to bleed and she suffered severe blistering and baldness. At the beginning of February, she made the difficult decision to shave her head.
"One by one the extensions began falling out, taking chunks of my hair with it", she continued.
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