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Man, 20, speaks out after Ryanair issue savage dig at him over legroom
01.07.2023 - 20:31 / manchestereveningnews.co.uk
A student from Greater Manchester has gone viral after he became the latest victim of Ryanair's Twitter account. Noah Ellis, 20, from Altrincham, flew out with the budget airline to Krakow in Poland with a group of 10 pals on Thursday.
Shortly before take-off Noah, who is 6ft 6in tall, tweeted the firm with a picture of him wedged in his seat and asked if they could provide more legroom without having to pay extra. "Please can there be bigger seats without paying 20 quid?" he said.
After landing, he found the company had simply responded by cutting and pasting his head onto a picture of a child in a car booster seat.
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The tweet has so far been viewed more than 1.5 million times and has had over 9,000 likes and retweets.
The company is famous for its savage responses to customers' social media complaints, particularly regarding window seats and legroom, given customers can pay to select their own seats and pay for extra legroom.
Speaking to the Manchester Evening News, Noah, a geography student at the University of Nottingham, said his complaint itself was light-hearted and was aimed at drawing a response from them, which he thinks is very funny.
"In the past, I've paid for extra legroom," he said. "But the flights were quite expensive and it would have been 40 quid for both ways so I just thought to myself 'I'll be fine.'
But I could barely move my legs. It wasn't a proper complaint, it was just a bit of a joke. and to see if we could get them to say something.
"I know the reputation they've got on Twitter and have seen their responses to stuff about window seats and stuff like that before.
"But I wasn't expecting them to
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