A motorcyclist has died in a horror crash during a group ride on a rural Scots road.
25.05.2023 - 11:07 / dailyrecord.co.uk
A family say their 'fit and healthy dog' died after a vet would not assess him until the following day because they had arrived eight minutes late for a scheduled appointment.
Mum-of-two, Synnove Garvey, 31, noticed her miniature labradoodle Frankie seemed slightly ill last week while her husband Ben was in hospital. She thought this might be due to the animal missing Ben, who has a long-term health condition and regularly has to stay in hospital, but she soon realised this wasn't the case and booked an appointment with with Vets4Pets in Stockton for the next day.
However, on the way to the vet the mum says she was held up in traffic, and that she tried to phone the practice to warn them she would be late but claims nobody answered, reports Teeside Live.
Synnove alleges that when she got there the vet refused to see Frankie due to their late arrival, which was eight minutes behind schedule.
Tragically, the two-year-old pooch died the following day.
Vets4Pets, a Pets at Home partner, said that 'following an initial missed appointment, the Garvey's were offered the next available appointment.'
The vets also said they offer an emergency triage system, however the mum wanted her dog to be seen by the vet, to try and get to the bottom of his condition.
She says she tried to explain to them that Frankie had been refusing to eat or drink for two days but says she was told that the vet refused to see him as it was after the time of the agreed appointment.
Synnove claims that she and her husband tried calling the surgery for around 40 minutes to explain the delay, but their calls were not answered.
"I was trying to phone the vets for 40 minutes, for 40 minutes I was trying to get through to them. I called my husband and said
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