nypost.com
24.01.2024 / 18:31
Taylor Swift fans ‘scammed’ by pop star’s merchandise store, blame Universal Music Group
Store.TaylorSwift.com — which sells gifts, CDs and vinyl, as well as T-shirts and sweaters from her record-breaking Eras Tour — has been dogged with complaints on social media of goods that have arrived either late, or damaged, or not at all.The Post spoke with multiple customers who claim they waited months for goods from the site — which promises many items “ship in 1 week” — with little to no response from UMG’s customer service. Ditto for requests for a refund.Grace Green, a 32-year-old Swiftie living in Arizona who has been a fan since Swift’s debut album came out in 2006, placed orders for 22 items on the site last year, collectively totaling $1,044.75, she told The Post.Green defended the splurge as “a desperate, mad attempt to get everything at once,” noting that products across the site quickly sell out.