Helen Skelton has heaped praise on her 'brave' daughter to mark International Women's Day. The Countryfile presenter took to Instagram on Wednesday (March 8) to mark the annual, global day which celebrates the social, economic, cultural, and political achievements of women.
Mum left panicking with £27,000 energy bill after smart meter error
18.02.2023 - 13:57 / dailyrecord.co.uk
A woman has been left shocked after being charged £27,000 bill from Bulb energy. Paula Coplin, who lives in New Parks, Leicester, started panicking when her smart meter mistakenly said she had used enough energy to power a large business for a year.
The mum-of-two had tried to claim the £1,000 in credit that she had amassed to spend on other bills when she was told she could not get her money back. Paula, 42, was told she would be unable to retrieve the money because she had been billed £27,404.81 and still owed the majority of the amount.
Paula immediately contacted Bulb's help centre via an online chat to try and find out why she had received such a large bill. She told Leicester Live: "I was trying to claim back my £1,000 in credit I had with the company - getting in touch via calling and using online chat to try and get an answer.
"They told me they couldn't for two reasons - one was the fact that they had estimated my gas meter since the pandemic because it had broken, and the second reason was that I owed them more than £26,000. This was the first I'd heard of it as it wasn't loading up on my end, so the customer service staff sent me a copy of the bill to my email for me to look over, and I was stunned to see they had suggested I had used £27,000 in energy since my last bill.
"I'm a mum of two kids in a three-bed house, that energy bill would be more than what I'd pay over ten years, and it only got sorted after I raised an official complaint with Bulb. Even then, it took me weeks before they admitted they'd made a mistake and corrected it.
"I found this out in October, on the run up to Christmas, so it caused a lot of problems with our plans. Until they corrected it I was told I had to pay it, and I was told I
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