Manchester United look to be finally making strides in the transfer market after seemingly dragging their feet on new signings compared to their Premier League rivals.
Family's dream Disney World holiday 'ruined' after 'KLM airline blunder'
15.06.2022 - 14:25 / dailyrecord.co.uk
A family had their dream holiday to Disney World 'ruined' by an 'airline blunder' - and were left having to fork out an extra £2,600.
The Miller family arrived at Birmingham Airport for the trip of a lifetime with their excited children aged 7 and 13 on May 30 - but were refused boarding by KLM.
Sheldon Miller, 47, had to pay to rescue the holiday after they were informed by airline staff that while they were booked onto a return flight from Orlando, Florida, there was no booking for the outward journey.
It appeared that an alteration to the booking had not been properly registered on KLM's systems - despite Mr Miller getting an email confirmation of the flight change, Birmingham Mail reports.
With their dream trip was in tatters, and with heartbroken children 'in tears', Sheldon booked overnight hotels at Birmingham Airport before shelling out £2,600 for alternative flights with Aer Lingus.
The experience cast a shadow over an otherwise enjoyable holiday to Disney World. And then on the return leg, the family again faced a nightmare journey with KLM telling them they were unable to board their original flight on June 9.
Instead Mr Miller's family were flown by Virgin Atlantic from Florida to Heathrow, to Amsterdam and then to Birmingham.
The angry dad, who is calling on KLM to refund the extra £2,600, said the whole thing had been an 'utterly ridiculous saga'.
The dad, from Nottingham said: "It was the worst customer experience with any company ever by a country mile."
Mr Miller changed the family's outbound flights, initially planned for April 3, after his dad was diagnosed with cancer.
After getting confirmation of the change, and a link to check-in through airline Delta, a partner of KLM, the family were told at the
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