'We are so upset...' Family left without wedding outfits and vital medication after Manchester Airport chaos
26.05.2023 - 16:07
/ manchestereveningnews.co.uk
A family claim they've been left stranded in Italy without clothes and vital medication after their suitcases failed to turn up following chaos at Manchester Airport.
A power outage at an electricity substation near the airport hit Terminal 3 on Wednesday morning, causing huge queues at check-in, and passengers dashing to make their flights.
The M.E.N previously reported that some travellers who did make it to their holiday destinations discovered that their checked-in luggage had not made it with them.
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Dee Greenwood, a teacher from Marple, flew from the airport on Wednesday with Ryanair with her husband, daughter and her boyfriend. They landed in Naples only to find their suitcases had not arrived.
The family had flown out to Italian coast for a wedding in Sorrento today (May 26), but claim they are still without their luggage - and have accused Ryanair and Manchester Airport of failing to communicate with them.
Dee, 52, claims her daughter, who has asthma and Crohn's disease, even travelled from Sorrento to Naples Airport at 6.30am this morning in a desperate last-ditch to find their bags, but they still hadn't arrived.
Speaking to the M.E.N, she said: "A friend of a friend who works at Manchester Airport told us yesterday the cases had been flown to Barcelona and were then being flown to Naples and were thought to have arrived last night.
"My daughter and her boyfriend got the train to Naples from Sorrento at 6.30am this morning to get them but when they arrived the suitcases still weren't there.
"We arrived on Wednesday and we’ve not heard anything from Ryanair or Manchester Airport. When we have spoken to them they just keep blaming each